Privacy Policy
Effective date: 17 June 2025
Last updated: 15 May 2026
At Mincemeat, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our managed cloud hosting, performance engineering, static site deployments, or interact with any of our other services (collectively, the "Services").
1. Information We Collect
We may collect the following types of information:
- Personal Data: Information that identifies you as an individual, such as your name, email address, billing information, and any other data you voluntarily provide through forms, account registration, or direct communication with our support team.
- Usage Data: Information automatically collected about how you interact with our Services. This includes your IP address, browser type, operating system, pages visited, time and date of visits, and navigation paths within the platform.
- Service Data: Metadata and configuration details related to your use of our infrastructure, such as deployment logs, environment variables, repository details, and system performance metrics necessary for delivering the Services.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, and local storage to enhance your experience and analyze platform performance. Please see our Cookie Policy for more details.
2. How We Use Your Information
We use the collected data for various operational and business purposes, including:
- Service Delivery: To provide, maintain, and support our infrastructure and platform services.
- Account Management: To manage your account, process payments, and provide customer support.
- Communication: To send you technical notices, updates, security alerts, and administrative messages.
- Improvement and Analytics: To analyze usage trends, measure platform effectiveness, and improve the user experience and functionality of our Services.
- Security and Compliance: To detect, prevent, and address technical issues, fraud, or potential violations of our Acceptable Use Policy, and to comply with applicable legal obligations.
3. How We Share Your Information
We do not sell your personal data. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors and infrastructure partners (e.g., Cloudflare, payment processors) who assist us in operating our platform and delivering the Services. These providers are bound by strict confidentiality obligations.
- Legal Requirements: If required to do so by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Data Security
We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Rights
Depending on your jurisdiction, you may have specific rights regarding your personal data, including the right to access, correct, delete, or restrict the processing of your information. To exercise these rights, please contact us at privacy@mincemeat.id.
6. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by legal, regulatory, or accounting obligations.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@mincemeat.id